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High Life Highland; Lagg; On-site; GBP 12,000 - 18,000; Part time

Job summary

High Life Highland seeks a Relief Mobile Library Assistant/Driver to support the mobile service across the Skye and Lochalsh area. You will drive a specially equipped van, circulate stock, assist customers, and help uphold safety and service quality.

This relief post covers for permanent staff during annual leave or sickness. You will participate in training and adhere to HLH policies, including GDPR and health and safety, with a focus on sustainable practices.

Responsibilities

• Actively promote a positive workplace culture that supports HLH values and improves morale, productivity and performance.
• Drive the specially equipped large mobile library van.
• Carry out day-to-day vehicle checks and report faults to the Fleet Operator.
• Ensure the vehicle is cleaned and washed inside and out.
• Promote the mobile service to the public.
• Circulate stock to the public including housebound, school and care home visits.
• Input, check and maintain database records.
• Handle customers’ requests and enquiries.
• Maintain stock including shelving, handling, processing and minor repairs.
• Cash handling and other duties associated with daily library operations.
• Assist with health and safety procedures.
• Engage in continuous professional development and contribute to service improvements.
• Assist and support other areas of HLH with projects or during holidays or sickness, cross-functionally across Libraries.
• Undertake tasks in line with HLH policies including GDPR and safety procedures.

Job description

HLH/2607/24 Relief Mobile Library Assistant/Driver

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.


• Driving a specially equipped large vehicle.


• Ensuring the vehicle is maintained in day-to-day running order by carrying our routine checks and reporting faults as necessary to the Fleet Operator.


• Ensuring the vehicle is cleaned and washed inside and out.


• Promoting use of the mobile service to the public.


• Circulation of stock to the public and within the library network, including housebound, school and care home visits.


• Input, checking and maintenance of database records.


• Handling customers’ requests and enquiries.


• Stock maintenance, including shelving, handling, processing and minor repairs.


• Cash handling and other duties associated with the day-to-day operation of library services within the area.


• Assisting with the implementation of Health and Safety procedures.


• Engaging in continuous professional development and contributing to service improvements within Libraries and High Life Highland as a whole.


• Attending and completing any relevant training, either online or in person.


• Supporting sustainable working practices, aiming to reduce waste and uphold the Charity’s environmental values.


• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Libraries team.


• Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.


• Undertaking any other duties as required to ensure efficient and effective service delivery.


• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.

Special Conditions:

The mobile library van is based at Ardelve Depot and currently operates on a 3-week cycle throughout the Skye and Lochalsh area. The van is stored overnight at Ardelve Depot, by Dornie, Lochalsh.

This is a relief post which covers for the permanent driver when they are off on annual leave or sickness absence.

All candidates are subject to a medical as a requirement prior to any formal appointment.