Mobile Funeral Arranger & Client Liaison (Part-Time)

Co-op Group; Crewe; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Discounts on Co-op products and other"

Holiday entitlement: 23 days pro rata

Pension with employer contributions

Employee Assistance Programme

Virtual GP and eye tests

Career development opportunities

Friendly team

Stream pay app access

Job summary

Co-op Funeralcare is hiring for a part-time role (18.75 hours/week, Mon–Fri 08:30–17:00). A full UK driving licence is essential. The role involves direct contact with the deceased and responsibilities such as preparation, transportation, and personal care in line with health and safety standards.

No prior funeral experience is required as training is provided; we offer a competitive salary, a strong pension, and other Co‑op benefits.

Qualifications

• Full UK driving licence and access to a vehicle.
• Strong communication skills, both written and verbal.
• Comfort with numbers, cash handling, discounts, data entry and invoicing.

Responsibilities

• Travel to meet clients and build relationships with the community.
• Support clients in person and over the phone for visits and questions.
• Keep the funeral home clean, safe, and welcoming, reporting maintenance issues.
• Use digital systems to manage client documentation, funeral arrangements and invoicing.

Skills

Full UK driving licence

Customer service

Communication

Numeracy

Attention to detail

IT skills

Empathy

Manual handling

Tools

Computers

Smartphones

Job description

Co-op Funeralcare is hiring for a part-time role (18.75 hours/week, Mon–Fri 08:30–17:00). A full UK driving licence is essential. The role involves direct contact with the deceased and responsibilities such as preparation, transportation, and personal care in line with health and safety standards.

No prior funeral experience is required as training is provided; we offer a competitive salary, a strong pension, and other Co‑op benefits.