Minute-Taker & Office Support Specialist

SourceFlow; Walsall; Hybrid; GBP 19,000 - 25,000; Full time

Job summary

Walsall Council in the UK is recruiting a Business Support Officer - Minute Taker on a temporary basis to support Children’s Services. The role involves minute taking, diary management, and serving as the main point of contact in a busy office.

You will attend and transcribe minutes, handle calls and emails, book rooms, and distribute tickets and vouchers. Proficiency with MS365 (Teams, Outlook, Excel) and strong organisational and communication skills are essential.

Qualifications

• Experience typing minutes of meetings with excellent typing speed and accuracy.
• Ability to meet deadlines for minutes documentation and sharing with relevant authorities.
• Experience in Administrative, Business Support, PA or Receptionist roles.
• Proficiency in MS365 packages, including Teams, Outlook and Excel.
• Experience in a busy office environment.
• Excellent written and verbal communication with a friendly manner.
• Strong organisational and time management skills.
• Ability to work onsite Monday - Friday.
• Excellent customer service skills.

Responsibilities

• Minute taking for meetings and covering for other minute takers as needed.
• Monitor and respond to incoming calls and emails; provide reliable support.
• Diary management: book rooms, events and meetings via MS Teams or Outlook.
• Record and distribute bus tickets and food bank vouchers for families in need.
• Maintain records and filing systems.

Skills

Minute taking

MS365

Diary management

Communication

Time management

Customer service

Administration

Receptionist experience

Tools

MS Teams

Outlook

Excel

Job description

Walsall Council in the UK is recruiting a Business Support Officer - Minute Taker on a temporary basis to support Children’s Services. The role involves minute taking, diary management, and serving as the main point of contact in a busy office.

You will attend and transcribe minutes, handle calls and emails, book rooms, and distribute tickets and vouchers. Proficiency with MS365 (Teams, Outlook, Excel) and strong organisational and communication skills are essential.