Business Support Officer - Minute Taker

Opus People Solutions Ltd; Stafford; On-site; GBP 30,000 - 33,000; Full time

Job summary

Opus People Solutions Ltd, on behalf of Walsall Council, seeks a Business Support Officer - Minute Taker to support Children's Services on a temporary basis.

The role involves minute taking, diary management, answering calls and emails, and providing frontline administrative support in an onsite office, 37 hours per week, with training provided and a 6-month duration.

Qualifications

• Typing minutes of meetings with accurate, timely output.
• Meet deadlines for minutes and share with authorities and databases.
• Experience in Administration, Business Support, PA or Receptionist roles.
• Knowledge of MS365 including Teams, Outlook and Excel.
• Experience in a busy office environment.
• Good organisational and time management skills.
• Ability to prioritise and adapt to urgent matters.
• Excellent written and verbal communication with a friendly approach.
• Team player capable of working independently.
• Commitment to onsite work Monday to Friday.
• Strong customer service skills.

Responsibilities

• Minute taking during meetings; cover for absences; training provided.
• Monitor and respond to incoming calls and emails.
• Diary management: book rooms/events via Teams/Outlook with no timing conflicts.
• Record and distribute bus tickets and food bank vouchers.
• Maintain records and filing systems.

Skills

Minute taking

Typing minutes

Customer service

Administration

Diary management

Time management

Team collaboration

Tools

MS Teams

Outlook

Excel

Job description

Business Support Officer - Minute Taker

Rate of Pay: 16.08 per hour PAYE

Location: Onsite office will be Central and South Locatility, Birchills.

Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break.

Duration: temporary basis, 6 months with potential to extend.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer - Minute Taker to support Children's Service's on a temporary basis.

The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support.

Daily Duties

• Minute Taking - Provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided.
• Supporting the Team - Monitoring and responding to incoming calls and emails.
• Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflictions of timings.
• Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
• Administrative Responsibilities - maintaining records and filing systems.

Essential Experience

• Experience of typing minutes of various meetings and excellent typing skills and ability is essential for this role.
• Ability to meet expected turn around deadlines for the Meeting Minutes to be documented, shared with relevant authorities and departments and saved to database.
• Strong experience in previous Administration, Business Support, PA or Receptionist roles.
• Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
• Previous experience in a busy office environment.
• Strong organisational and time management skills.
• Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
• Excellent written and verbal communication skills with a friendly and welcoming manner.
• Ability to work well within a Team, also having strong initiative to work independently.
• Commitment to work onsite Monday - Friday.
• Excellent customer service skills.

If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results,

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references