MidMarket Client Manager

Lenovo; Farnborough; Hybrid; GBP 42,000 - 68,000; Full time

Job summary

Lenovo is seeking a Mid Market Client Manager to drive solution selling across its portfolio in a fast-paced, customer-focused environment. You will build trusted advisor relationships with mid-market accounts (500–1,000 employees), collaborating with cross-functional teams to deliver comprehensive IT solutions and services.

You will identify growth opportunities, configure and quote tailored solutions, and partner with resellers and channel partners to meet revenue and margin goals while

Qualifications

• Consultative selling approach to identify and solve customer challenges using IT solutions.
• Strong communication and interpersonal skills, able to engage stakeholders at all levels.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.
• Previous IT sales or IT channel experience is advantageous.

Responsibilities

• Cross-sell One Lenovo portfolio into retention customers within the 500–1,000 employee space through Lenovo’s channel ecosystem.
• Develop strong relationships with key accounts, acting as main point of contact across Lenovo’s full portfolio including laptops, desktops, servers, storage, accessories and services.
• Use business intelligence tools to uncover opportunities within your account base.
• Regularly liaise with customers virtually and face-to-face to strengthen relationships and identify growth opportunities.
• Configure, quote, and negotiate sales solutions to meet customer expectations and Lenovo’s revenue and margin goals.
• Build and maintain relationships with resellers, VARs and distribution partners to support their acquisition efforts.
• Drive solution-based selling by identifying needs and presenting IT solutions across Lenovo’s offerings.
• Collaborate with Lenovo’s Channel team to ensure seamless fulfilment and build new pipelines.
• Work cross-functionally with Lenovo’s sales teams to meet revenue and profit goals.
• Provide detailed reporting on account status, forecasts and performance metrics.

Skills

Consultative selling

Strong communication

Tenacity & results

Microsoft Office Suite

Tools

CRM systems

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com (https://www.lenovo.com), and read about the latest news via our StoryHub (https://news.lenovo.com/).

We are seeking a motivated Mid Market Client Manager to join our thriving and growing team. In this role, you’ll focus on solution selling across Lenovo’s portfolio of products and services, with an emphasis on driving value for our customers and delivering comprehensive IT solutions.

If you thrive in building strong customer relationships, excel in consultative selling, and are passionate about IT, this role offers the perfect platform to sharpen your skills and accelerate your career. Working closely with C-level executives and decision-makers, you’ll be a critical driver of Lenovo’s growth strategy in the Mid-Market segment.

Key Responsibilities

As a trusted advisor to our Mid-Market customers, you will:

• Cross sell One Lenovo portfolio into retention customers within the 500–1,000 employee space through Lenovo’s channel ecosystem.
• Develop strong relationships with key accounts, acting as a main point of contact across Lenovo’s full portfolio including Laptops, desktops, servers, storage, accessories and services, alongside product specialists.
• Use business intelligence tools to uncover new opportunities within your account base.
• Regularly liaise with customers virtually and face-to-face to strengthen relationships and identify growth opportunities.
• Configure, quote, and negotiate sales solutions to meet both customer expectations and Lenovo’s revenue and margin goals.
• Build and maintain strong relationships with key resellers, VARs, and distribution partners to support their acquisition efforts.
• Drive solution-based selling by identifying customer needs and presenting tailored IT solutions, encompassing Lenovo’s hardware, software, and service offerings.
• Collaborate closely with Lenovo’s Channel team and business partners to ensure seamless fulfilment of solutions and build new customer pipelines.
• Work cross-functionally with Lenovo’s sales teams to meet revenue and profit goals.
• Provide detailed reporting on account status, forecasts, and performance metrics.

What We’re Looking For

You’ll bring:

• A consultative selling approach, with a proven ability to identify and solve customer challenges using comprehensive IT solutions.
• Strong communication and interpersonal skills, with the ability to build trust and engage stakeholders at all levels.
• Tenacity, curiosity, and a results-driven mindset, with a track record of meeting or exceeding sales targets.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.
• Previous experience in IT sales or working with the IT Channel (end users, resellers, or distribution) is highly advantageous.

Why Join Lenovo?

At Lenovo, we’re committed to fostering growth – for our business, our customers, and our team members. Here, you’ll have the tools, support, and environment to:

• Build your expertise in solution selling and grow your professional network.
• Advance your career in a company that values creativity, ownership, and collaboration.
• Make an impact by helping customers navigate their digital transformation journeys with Lenovo’s cutting-edge products and services.

#LI-Hybrid

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

AI PROCESSING NOTICE

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