Mid Market Account Manager

JR United Kingdom; Guildford; Remote; GBP 24,000 - 26,000; Full time

Job summary

A leading company in account management is seeking a dedicated professional to cultivate and nurture a portfolio of clients. The role emphasizes relationship building and involves strategic account management to ensure customer satisfaction while maximizing profitability. The position offers a competitive salary with additional benefits such as flexible working and private medical insurance.

Benefits

25 days holidays + bank holidays + birthday off

Private Medical Insurance

Enhanced paternity/maternity leave

Long service awards

Remote and flexible working

Qualifications

• Experience in sales and account management environment.
• Strong negotiation and influencing skills.
• Ability to analyse and review large data sets.

Responsibilities

• Build strong relationships with customers and ensure their needs are met.
• Drive profitability for the organization through account management.
• Maximize customer satisfaction and business success.

Skills

Negotiation

Communication

Problem solving

Data analysis

Tools

Microsoft Office

Job description

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In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

• A good track record of working in a sales and account management environment
• Good negotiation and influencing skills
• Good communication skills, written and verbal
• Proficient user of Microsoft Office applications
• Commercial approach when making decisions
• Good problem-solving and numerical skills
• Able to work as a team and individually
• Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer

Other information

• Salary: Up to £26,000 per annum plus commission
• Holidays: 25 days + bank holidays + your birthday off
• Remote and flexible working
• Long service awards
• Private Medical Insurance
• Enhanced paternity/maternity leave