Mid Market Account Manager

JR United Kingdom; Luton; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company in Luton is seeking a Mid Market Account Manager to drive account management and customer relationships. The role focuses on maximizing customer satisfaction while ensuring profitability through proactive management. Successful candidates will exhibit strong negotiation, problem-solving, and analytical skills, alongside proficiency in Microsoft Office.

Benefits

25 days holidays plus bank holidays

Birthday off

Remote and flexible working

Long service awards

Private Medical Insurance

Enhanced paternity and maternity leave

Qualifications

• Experience in sales and account management.
• Strong negotiation and communication skills.
• Ability to analyse large data sets.

Responsibilities

• Manage a portfolio of clients using effective telephony-based techniques.
• Build strong relationships to maximize customer satisfaction.
• Drive profitability through strategic account management.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Ability to analyse data

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Mid Market Account Manager, luton, bedfordshire

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Client:

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

•A good track record of working in a sales and account management environment

•Good negotiation and influencing skills

•Good communication skills, written and verbal

•Proficient user of Microsoft Office applications

•Commercial approach when making decisions

•Good problem-solving and numerical skills

•Able to work as a team and individually

•Ability to analyse and review large data sets quickly and effectively- quickly establishing any anomalies and the best proposition for the customer

Other information

? Salary: Up to £26,000 per annum plus commission

? Holidays: 25 days + bank holidays + ? your birthday off

? Remote and flexible working

? Long service awards

? Private Medical Insurance

? Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave