Microsoft Dynamics Consultant

HCLTech; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Microsoft D365 CE Lead Consultant to join their dynamic team. This role involves collaborating with clients to understand their needs and delivering tailored solutions using Microsoft Dynamics CE. You will lead functional design, manage project scopes, and mentor junior consultants, ensuring the successful implementation of projects. The ideal candidate will possess strong communication skills, a solid background in IT consultancy, and extensive experience with Dynamics 365. Join this forward-thinking company and make a significant impact in the field of IT consulting, where your expertise will help shape the future of client engagements.

Qualifications

• Solid experience with Microsoft Dynamics CE implementation projects.
• Ability to lead teams and manage stakeholders effectively.
• Hands-on experience with end-to-end Dynamics 365 implementations.

Responsibilities

• Gather requirements and deliver solutions with the Microsoft CE team.
• Lead functional workshops and create project scope documents.
• Mentor junior consultants and enhance CE practice methodologies.

Skills

Microsoft Dynamics CE

Stakeholder Management

Team Leadership

Business Analysis

Functional Design

Client Communication

Project Management

Agile Methodology

Waterfall Methodology

CRM Best Practices

Education

Bachelor's Degree in IT or related field

CE Certifications

Tools

Microsoft Project

Azure DevOps

SharePoint

Microsoft Excel

Microsoft Word

Microsoft Visio

PowerApps

PowerBI

Job description

Direct message the job poster from HCLTech

Hiring Talent | HR APPS & SI | #UK/Europe #EMEA

About the Position

HCL Technologies' Microsoft Business Applications Practice (MBAP) is seeking a Microsoft D365 CE Lead Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery.

The ideal candidate will have solid experience gained working on Microsoft Dynamics CE implementation projects and will have good knowledge of implementation lifecycles from end-to-end. This person will be a confident communicator and a good coordinator whilst being able to handle stakeholders at all levels within an organisation. They will have experience of managing teams of consultants and will be used to owning elements of the functional design and delivery.

Essential Functions

• Participate in the development and mentoring of Associate Consultants to build and progress the CE consulting capability
• Proactively contribute to the CE practice; to deliver accelerators and enhance methodology and tooling around the delivery of CE projects, to deliver efficiencies, repeatability or create strategic differentiation to other implementation partners
• Evaluate and understand business processes and prepare detailed business requirements and process maps
• Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives
• Convert Customer requirements to functional specifications and functional design document
• Configure, test, and demonstrate all aspects and processes within D365 CE
• Participate in handling System Acceptance Testing, System Integration Testing, End User Training, UAT, Cutover and Go Live
• Create and lead on functional and solution design and specification documents
• Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project
• Interact with project and programme managers to manage, report and mitigate risks and issues
• Lead functional workshops with customers, document requirements, and design appropriate solutions
• Work with the Education Team to deliver and create super users and end users training, as needed
• Assist technical consultants with architecting D365 CE or xRM system, related customisations, and reports to model the client’s organisational processes
• Lead and deliver internal sessions on best practices and new functionality and features
• Advise customers on best practices for CRM processes and user interface components
• Work effectively with the sales team on delivering tender response documents, estimates and customer demonstrations
• Domain skills and experience in one of the following industries is an advantage – Financial Services, Public Sector/Government, Housing, Education, and Healthcare

Qualifications and Skills

• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process
• Ability to lead functional teams within multiple projects with both onshore and offshore resources
• Hands-on experience with multi-phase, global, enterprise-wide Dynamics 365 enterprise with focus on presales/business development as well as engagement delivery
• Industry leading breadth knowledge of subject area and have demonstrated analysis and communication skills connecting technology and business problems
• Ability to act as a lead and able to demonstrate clear approach to methodology as well as functional capabilities
• Excellent communicator with ability to operate within cross functional team
• Ability to work with junior team members both in a project and practice context
• Expected to be flexible with time and capable of working in a process-oriented environment
• Extensive professional experience within an IT consultancy environment
• Extensive hands-on experience as either a CE functional lead and/or CE senior functional consultant
• At least 8 end-to-end full life cycle implementations of Dynamics 365
• Expert knowledge of at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service, CRM Gamification, and/or MS Portals
• Experience with SharePoint integration with CE
• Exposure to Azure DevOps or other similar enterprise planning and delivery tools
• Excellent client facing skills e.g. verbal, client demonstrations, deliver training at all levels of within an organization
• Advanced use of Microsoft Project, Excel, Word, Azure DevOps, SharePoint, and Visio
• Ability to work on Agile/Waterfall project delivery
• Excellent understanding of Microsoft Flow, PowerApps, CDM, and PowerBI
• CE Certifications required

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting and Information Technology

Industries

• IT Services and IT Consulting