CRM Consultant

Harnham; City Of London; Remote; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled CRM Consultant to join their dynamic team. This contract role offers the chance to work on high-profile projects, utilizing advanced platforms like Braze and Bloomreach to enhance customer engagement. You will lead the execution of innovative CRM strategies, ensuring optimal campaign performance and delivering actionable insights. If you thrive in fast-paced environments and possess a strong background in customer lifecycle marketing, this opportunity is perfect for you. Join a forward-thinking consultancy and make a tangible impact on client initiatives.

Qualifications

• Hands-on experience with Braze and Bloomreach is essential.
• Proven track record of delivering CRM strategies.

Responsibilities

• Lead the planning and execution of CRM campaigns.
• Use CRM platforms to build personalized customer journeys.

Skills

Braze

Bloomreach

CRM Strategy

Customer Lifecycle Marketing

Stakeholder Management

Job description

Harnham City Of London, England, United Kingdom

CRM Consultant

Harnham City Of London, England, United Kingdom

2 weeks ago Be among the first 25 applicants

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This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Harnham

Principal Consultant in the UK CRM & Marketing Contract Team | The Talent Driving the Data and AI Revolution

Our specialist data and business consultancy client are currently seeking a skilled CRM Consultant to support a number of key client initiatives. This is a contract role for an initial 3 to 6 months, offering the opportunity to make a tangible impact on high-profile projects in a fast-paced environment.

Key Responsibilities:

Job Title: CRM Consultant (Braze & Bloomreach)
Location: Remote (UK-based)
Contract: 3-6 months (Inside IR35)
Day Rate: £350 per day

Our specialist data and business consultancy client are currently seeking a skilled CRM Consultant to support a number of key client initiatives. This is a contract role for an initial 3 to 6 months, offering the opportunity to make a tangible impact on high-profile projects in a fast-paced environment.

Key Responsibilities:

• Lead the planning, execution, and optimisation of CRM campaigns across digital channels.

• Use Braze and Bloomreach to build and deliver personalised customer journeys and data-driven communications.

• Work closely with clients and internal teams to understand business objectives and translate them into effective CRM strategies.

• Provide technical CRM expertise and platform best practice to maximise campaign effectiveness.

• Monitor campaign performance and present actionable insights to stakeholders.
  
  

Essential Skills & Experience:

• Hands-on experience with both Braze and Bloomreach is essential - applicants without this will not be considered.

• Proven track record of delivering CRM strategies and campaigns in a consultancy or client-facing environment.

• Strong understanding of customer lifecycle marketing, segmentation, personalisation, and automation.

• Confident working with data teams and interpreting customer data to inform strategy.

• Excellent communication and stakeholder management skills.
  
  

Additional Information:

• This role is offered on a contract basis, inside IR35.

• The position may need some time onsite in London.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing

• Industries

  Technology, Information and Media

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