Microsoft 365 Digital Workplace Engineer

SAGE GROUP PLC; Newcastle upon Tyne; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Sage Group plc in Newcastle is seeking a Digital Workspace Engineer to design, build, and maintain a seamless digital workspace within Sage. You will focus on the Microsoft 365 ecosystem and modern workplace technologies, delivering high quality solutions and maintaining enterprise services.

The role spans all project phases, requires documenting requirements, managing incidents, and ensuring changes align with SLAs.

Responsibilities

• Deliver, maintain and implement high quality technical solutions for on-premise and cloud systems.
• Maintain Digital Workspace via established processes and identify improvements for customers' and colleagues' benefit.
• Participate in all phases of the project lifecycle independently or as part of a team.
• Define and document technical requirements for the Digital Workspace using the M365 ecosystem and related interfaces.
• Assist with incident/resolution and SLA-driven service desk activities.

Job description

Sage Group plc in Newcastle is seeking a Digital Workspace Engineer to design, build, and maintain a seamless digital workspace within Sage. You will focus on the Microsoft 365 ecosystem and modern workplace technologies, delivering high quality solutions and maintaining enterprise services.

The role spans all project phases, requires documenting requirements, managing incidents, and ensuring changes align with SLAs.