Microsoft 365 Cloud & Endpoint Engineer – Hybrid

Catorfaen; Chesterfield; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work model

Cycle to Work Scheme

30 days holiday + birthday

Job summary

EMCCA is seeking an experienced IT Engineer to support and develop its Microsoft cloud and endpoint environment. This hands-on role combines strong second-line support with opportunities to improve services, strengthen security, and contribute to a resilient ICT function.

You will provide admin across Microsoft 365, Azure/Entra ID, Intune/Autopilot and endpoint security, while delivering onsite support, coordinating with our MSP and SOC, and contributing to service governance and cyber assurance.

Qualifications

• 2nd line support in a production Microsoft 365/Intune environment.
• Strong knowledge of Windows, iOS and Android operating systems and Office suite.
• Understanding of ICT infrastructure including cloud platforms and networks.

Responsibilities

• Provide technical administration and support for Microsoft 365, Azure/Entra ID, Intune/Autopilot, and endpoint security baselines.
• Resolve incidents and service requests with accurate logging and timely resolution via ITSM tooling.
• Deliver onsite support and coordinate changes/escalations with the MSP and SOC.
• Administer identity and access management including licence management and SSO onboarding.

Skills

Second line support

Microsoft 365

Azure/Entra ID

Intune/Autopilot

Endpoint security

PowerShell

Microsoft Graph

Education

Microsoft Certified Desktop Engineer

ITIL certification

Tools

PowerShell

Microsoft Graph

Sentinel playbooks

Job description

EMCCA is seeking an experienced IT Engineer to support and develop its Microsoft cloud and endpoint environment. This hands-on role combines strong second-line support with opportunities to improve services, strengthen security, and contribute to a resilient ICT function.

You will provide admin across Microsoft 365, Azure/Entra ID, Intune/Autopilot and endpoint security, while delivering onsite support, coordinating with our MSP and SOC, and contributing to service governance and cyber assurance.