Mental Health Team Administrator

Oxleas NHS Foundation Trust; Orpington; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Zusammenfassung

Oxleas NHS Foundation Trust is seeking an organised secretary/administrator to provide integrated support to the Community Mental Health Team. You will handle client inquiries, maintain office systems and act as a first point of contact on reception.

The role requires experience in busy administrative environments, familiarity with MS Office and data handling, with the ability to manage confidential information and complex communications. Training and Disclosure checks apply.

Qualifikationen

• Office experience
• Basic Excel experience
• Knowledge of spreadsheets
• Proof reading
• Competence of reading and typing letters

Aufgaben

• Liaison and telephone contact with clients, relatives, GPs, Consultants, Solicitors and Social Services staff within hospital and community health settings.
• Act as first point of contact for incoming calls, taking accurate, detailed messages and passing them to the appropriate personnel.
• Provide and receive complex and sensitive information.
• Maintain sound working relationships and communication within Oxleas.
• Undertake copy/audio typing word processing for the Community Mental Health Team (CMHT) including reports, letters and discharge summaries.
• Handle incoming correspondence daily and distribute/act on urgent items.
• Deal with telephone enquiries and messages relating to the CMHT, ensuring information is passed on appropriately.
• Use RIO to record and retrieve information on service users and caseloads.

Jobbeschreibung

Oxleas NHS Foundation Trust is seeking an organised secretary/administrator to provide integrated support to the Community Mental Health Team. You will handle client inquiries, maintain office systems and act as a first point of contact on reception.

The role requires experience in busy administrative environments, familiarity with MS Office and data handling, with the ability to manage confidential information and complex communications. Training and Disclosure checks apply.