Team Administrator

Oxford Health NHS Foundation Trust; Aylesbury; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Career progression

Pension scheme

Cycle to work

Employee Assistance Programme

Mental Health First Aiders

Résumé du poste

Oxford Health NHS Foundation Trust is seeking a capable administrator to join the Psychological Therapies team in Aylesbury. You will provide day-to-day admin and secretarial support, manage appointments, diaries, referrals and waiting lists, and handle confidential enquiries.

You will work in a busy, supportive environment with training opportunities, a DBS check, and access to benefits including generous annual leave and pension.

Qualifications

• Excellent keyboard, administration and computer skills.
• Excellent telephone manner and ability to liaise between team members and clients.
• DBS check will be undertaken as part of onboarding.

Responsabilités

• Provide day-to-day administrative and secretarial support to the Psychological Therapies team, including correspondence, typing, filing, meetings and events.
• Manage clinic appointments, clinician diaries, referrals and waiting lists, including rearranging appointments when required.
• Handle confidential enquiries and referrals from service users, relatives, GPs and other professionals, providing appropriate information and signposting.
• Maintain accurate electronic records, databases and filing systems, producing reports and supporting audits, training and data collection.
• Provide wider team and service support, including ordering supplies, managing equipment, completing delegated administrative tasks and contributing to meetings and service improvement.

Connaissances

Keyboard skills

Administration

Computer skills

Telephone manners

Liaison skills

Description du poste

Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?

Our administrators are a vital part of our team and, without them, we couldn’t provide high quality care to the large number of clients across the county.

If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.

As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.

If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!

• Provide day-to-day administrative and secretarial support to the Psychological Therapies team, including correspondence, typing, filing, meetings and events.
• Manage clinic appointments, clinician diaries, referrals and waiting lists, including rearranging appointments when required.
• Handle confidential enquiries and referrals from service users, relatives, GPs and other professionals, providing appropriate information and signposting.
• Maintain accurate electronic records, databases and filing systems, producing reports and supporting audits, training and data collection.
• Provide wider team and service support, including ordering supplies, managing equipment, completing delegated administrative tasks and contributing to meetings and service improvement.

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Jacqueline Henley Job title: Centre Coordination Manager Email address: [e-mail] Telephone number: 07734 540826

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.