Mental Health Support Worker

Nottingham Community Housing Association; Loughborough; On-site; GBP 24,000 - 25,000; Full time

Job summary

Join a leading community housing association as a Support Worker, providing vital support to individuals with mental health challenges. You will work in a supportive environment, helping clients develop daily living skills and emotional stability. This role offers diverse shift patterns and opportunities for personal growth. The association values inclusivity and offers a range of benefits, ensuring a supportive workplace for all employees.

Benefits

Wellbeing plan

NCHA pension

Free DBS checks

£250 referral bonus

Generous annual leave

Free healthcare cash plan

Company social events

Enhanced maternity, paternity, and adoption leave and pay

Free training and development

Cycle to work and discounted bus schemes

Qualifications

• Experience in face-to-face support for mental health.
• Ability to maintain records and follow procedures.

Responsibilities

• Provide support to persons living with mental illness.
• Encourage positive behaviour and meaningful change.
• Write and review detailed risk assessments.

Skills

Organised

Supportive

Resilient

Creative

Effective Communication

Job description

Salary: £24,030 - £24,513

Location: Shepshed

Hours: 37

Closing Date: 25/05/2025 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 10 days at 23:59 BST.

The Vacancy

Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive Care & Support team as a Support Worker.

Bridge Street is a supported accommodation service that provides up to 12 months support to persons living with mental health illness prior to independent living. Enabling people to learn about their mental health, providing therapeutic support in a psychologically informed environment. It also offers 8 weeks transitional support during their move into independent living in the community.

As a Support Worker, your key duties and responsibilities may include, but are not limited to:

• Provide face-to-face support to persons living with mental illness.
• Support to teach and develop daily living skills, emotional stability, and increase confidence.
• Write, follow, and review detailed risk assessments.
• Maintain working relationships with family, social workers, and other professionals.
• Encourage positive behaviour and meaningful change in people's beliefs and abilities.
• Understand and promote techniques to reduce drug and alcohol dependency.
• Use training provided to develop and increase personal skill base.
• Follow procedures, legislation, and health and safety standards.

What We Require

The ideal candidate is looking for shift work, not 9-5 hours. They will be an organised self-starter with computer experience, able to combine face-to-face practical work with computer-based record keeping. They should be supportive and open to the needs of others, resilient, and creative in encouraging positive change. Awareness of vulnerable adults' needs and effective communication with professionals and agencies are essential.

A valid driving licence and access to a vehicle are desirable.

Working Hours
Shift patterns: 8am-3.30pm, 2.00pm-10pm, weekends, waking nights, and sleep-ins.

Useful Top Tips

• You will need to attach a CV to apply.
• All correspondence will be via your registered email.
• Refer to the full Role Profile and Person Specification to demonstrate your suitability.
• For more info about NCHA, see the attached ‘Helping Our Customers’ document.

Click the Apply Now button at the top of this page.

We look forward to your application!

Please note that we are not currently offering visa sponsorship.
All successful candidates will need to pass a work-related test before the interview.
We are an Equal Opportunities and Disability Confident Employer, welcoming applications from all qualified candidates, including from Black, Asian, and minority ethnic groups, disabled candidates, and members of the LGBT community.

The Company
Nottingham Community Housing Association (NCHA) has been serving the East Midlands since 1973, delivering care and support beyond just housing. Learn more about us through our story.

Some Benefits

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity, and adoption leave and pay
• Free training and development
• Cycle to work and discounted bus schemes

Documents
Equality, Diversity, and Inclusion Strategy - Download
Helping Our Customers - Download
Support Worker - Mental Health - Role Profile - Download