BANK - Mental Health Support Worker

Mentalhealth UK; Birmingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading charity committed to improving the lives of those affected by mental illness. As a Bank Mental Health Support Worker, you will play a vital role in supporting individuals on their recovery journey. You will work closely with service users, helping them regain confidence and participate in social and workplace activities. This role offers a unique opportunity to make a meaningful impact in the community while being part of an inspiring team that values diversity, equity, and inclusion. Embrace the chance to contribute to a better life for everyone severely affected by mental illness.

Benefits

Pension

Flexible working

Life assurance

Support for glasses

Annual leave

Employee assistance

Special leave on your birthday

Funded training

Career development

E-learning

Qualifications

• Good listening skills, empathy, and understanding are essential.
• Experience in supporting individuals with mental health issues is valuable.

Responsibilities

• Support individuals affected by mental illness in regaining confidence.
• Help service users achieve personal goals and access necessary support.

Skills

Listening and Empathy

Transferable Life/Work Experience

Values Alignment

Job description

This is a Bank Work - As and when required by the service vacancy that will close in 13 days at 23:59 BST.

Your role

Rethink Mental Illness is hiring a Bank Mental Health Support Worker to join our inspiring and friendly team at Lindsay House.

Imagine being part of an organization whose purpose is to help those severely impacted by mental illness. We believe in treating everyone with respect and dignity, and equity is one of our core values.

Lindsay House is a 17-bed supported living service registered under CQC. It provides support to individuals with a primary mental health diagnosis.

Overview of a Mental Health Support Worker role:

You will offer support to people affected by mental illness, helping them regain confidence and participate in social and workplace activities. You will work closely with service users to help them achieve personal goals and access the support they need for their recovery.

Essential skills and experience required:

• Transferable Life/Work Experience: Valuable experiences from your personal or professional life that can be applied to this role.
• Listening and Empathy: Good listening skills, empathy, understanding, kindness, patience, and willingness to learn.
• Values Alignment: Behaviors consistent with our charity's values, including hope, understanding, expertise, equity, commitment, passion, and openness.

Who are we?

We’re Rethink Mental Illness, a leading charity providing mental health services in England. We support thousands through groups, services, policy, campaigns, and information. Our mission is “A better life for everyone severely affected by mental illness.”

We are on a transformation journey supporting the delivery of the organisation strategy – delivering Communities that Care. We value diversity and aim to attract a diverse workforce.

Diversity, Equity, Inclusion

We appreciate differences through inclusiveness and belonging, drawing on the unique experiences of our staff to improve our services. We support staff networks for ethnically diverse and LGBTQIA+ colleagues, are a Disability Confident Employer, and a signatory to the Race at Work Charter. We encourage applications from all backgrounds, including those with lived experience of mental illness, neurodiversity, disabilities, or from ethnically diverse backgrounds.

Our anti-racist commitment

We aim to be a truly anti-racist employer and have a Race Equality Action Plan to demonstrate our progress. More details are available on our website.

Additional notes

We reserve the right to close this vacancy early if we receive many applications. Further details are on our website. Follow us on social media to learn more. For questions, contact [e-mail].

What do we value?

Passion: Leading the way to a better quality of life for those affected by mental illness.

Commitment: Providing tireless support for those affected.

Hope: Offering hope for a better life.

Expertise: Using our knowledge to support those affected.

Equity: Ensuring justice and fairness through equitable treatment.

What will you receive?

Opportunities for professional growth, funded training, career development, e-learning, and benefits including pension, flexible working, life assurance, support for glasses, annual leave, recognition platform, employee assistance, and special leave on your birthday. Full details are on our website.

Colleagues' testimonials

They highlight the welcoming environment, meaningful work, staff care, and the opportunity to make a difference.

Note: We encourage early application as we may close early if we receive many applications.