Mental Health Support Worker

iBC Healthcare; Leicester; On-site; Full time

Job summary

A leading health and social care provider in the Midlands is looking for a Female Support Worker to join their Residential Service. This role involves supporting vulnerable adults with complex needs, ensuring they receive the care and assistance required for a better quality of life. The position offers competitive pay and numerous benefits, including funded qualifications and career development opportunities. If you are passionate about making a difference and have the necessary experience, this is the role for you.

Benefits

Competitive salary

Comprehensive training and induction programs

Career development and progression opportunities

Funded qualifications

Reward and recognition schemes

Blue Light Card

Free access to Udemy online courses

Cycle to work scheme

Employee assistance program

Paid holidays (28 days including bank holidays)

Qualifications

• Experience in the care industry is essential.
• Ability to manage challenging behaviour and conflicts.
• Good communication skills.

Responsibilities

• Supporting people with disabilities using person-centred approaches.
• Providing emotional and practical support.
• Helping individuals access community facilities.

Skills

Communication

Time Management

Compassion

Flexibility

Education

Diploma Level 2

Diploma Level 3

Diploma Level 4

Diploma Level 5

Job description

Do you want a career making a real difference to vulnerable Adults with complex needs?

Are you looking for an employer who invests in their staff’s development and guarantees to support you to do amazing work every day?

If so, then look no further.

We have an excellent opportunity for a Support Worker to join our incredible Residential Service. Opportunities are available in LE4 and LE2.

Role Details

• Role: Support Worker
• Pay Rate: £12.31 Per Hour
• Shifts: Nights and Bank Days
• Full-time - 20 Hours Nights (LE4), Bank Days (LE2)

Duties Include

• Supporting people with disabilities, including those with profound and complex needs, using person-centred approaches to enable positive outcomes as per their support plans.
• Basic daily duties such as medication administration, cooking, cleaning, and paperwork.
• Providing emotional and practical support.
• Helping individuals access community facilities and participate in community groups.
• Building strong relationships to promote independence and improve quality of life.
• Empowering individuals to learn new skills or pursue hobbies and interests.

Person Specifications

You must be Female for this role

• Experience in the care industry, ICSs, or equivalent is essential.
• Previous experience supporting individuals with mental health conditions, complex care needs, and challenging behaviours.
• Ability to multi-task effectively.
• Good time management, organization, attention to detail, and flexibility.
• IT literacy.
• A positive ‘can do’ attitude.
• Good communication skills.
• A compassionate, caring, positive personality.
• Genuine passion for making a difference in people's lives.
• Ability to manage challenging behaviour and conflicts.
• Team player and capable of working independently.

Benefits of Working with iBC

• Competitive salary.
• Comprehensive training and induction programs.
• Career development and progression opportunities.
• Funded qualifications (Diplomas levels 2, 3, 4 & 5).
• Reward and recognition schemes, including Star Performer of the Month.
• Blue Light Card.
• Free access to Udemy online courses.
• Cycle to work scheme.
• Employee assistance program.
• Enhanced paternity and maternity leave.
• Wellbeing support.
• Casual dress code.
• Paid holidays (28 days including bank holidays).

About iBC Healthcare

• Leading health and social care provider in the Midlands supporting individuals with learning disabilities, complex needs, autism, and mental health issues.
• Contracts with over 20 local authorities and ICBs, developing bespoke care facilities.
• Dedicated to supporting people with disabilities to live meaningful lives through quality support and community access.
• Committed to listening to, valuing, and supporting the aspirations of those we serve.
• Invests heavily in staff support and training to ensure excellent daily care.
• Our recent staff survey shows 97% recommend us as a great workplace, and 93% plan to stay for the next 3-5 years.

If you're seeking a role with genuine job satisfaction where you can make a real difference, please apply below.