Mental Health Support Worker

Ibchealthcare; Leicester; On-site; Full time

Job summary

A leading healthcare provider in the Midlands seeks a compassionate and dedicated Support Worker to join their Residential Service. This role offers the chance to make a significant impact on the lives of vulnerable adults with complex needs, providing support and fostering independence. The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine passion for helping others. With opportunities for career development and comprehensive training, this position promises both personal and professional growth.

Benefits

Fully paid comprehensive training

Opportunities for career development

Funded qualifications

Employee assistance program

Paid holidays (28 days including bank holidays)

Qualifications

• Experience in the care industry is essential.
• Ability to manage challenging behaviour and conflicts.

Responsibilities

• Supporting people with disabilities using person-centred approaches.
• Providing emotional and practical support.
• Helping individuals access community facilities.

Skills

Communication

Time Management

Compassion

Flexibility

Education

Diploma Level 2

Diploma Level 3

Diploma Level 4

Diploma Level 5

Job description

Do you want a career making a real difference to vulnerable Adults with complex needs?

Are you looking for an employer who invests in their staff’s development and progression, and guarantees to give you all the support to ensure you can excel daily?

If so, then look no further.

We have an excellent opportunity for a Support Worker to join our incredible Residential Service. We have opportunities available in LE4 and LE2.

Role Details

• Role: Support Worker
• Pay Rate: £12.31 Per Hour
• Shifts: Nights and Bank Days
• Full-time - 20 Hours Nights (LE4), Bank Days (LE2)

Duties Include

• Supporting people with disabilities, including those with profound and complex needs, using person-centred approaches to enable positive outcomes as outlined in their support plans.
• Basic daily duties such as medication administration, cooking, cleaning, and paperwork.
• Providing emotional and practical support.
• Helping individuals access community facilities and participate in community groups.
• Building strong relationships to promote independence and enhance quality of life.
• Empowering individuals to learn new skills or pursue hobbies and interests.

Person Specifications

Note: This role is open to female applicants only.

• Experience in the care industry, ICSs, or equivalent is essential.
• Experience supporting individuals with mental health conditions, complex care needs, and challenging behaviours.
• Ability to multitask effectively.
• Good time management, organization, attention to detail, and flexibility.
• IT literacy.
• A positive, 'can-do' attitude.
• Excellent communication skills.
• A compassionate, caring, and positive personality.
• Genuine passion for making a difference in people's lives.
• Ability to manage challenging behaviour and conflicts.
• Team player and capable of working independently.

Benefits of Working with IBC

• Competitive salary.
• Fully paid comprehensive training and induction programs.
• Opportunities for career development and progression.
• Funded qualifications such as Diplomas levels 2, 3, 4 & 5.
• Reward and recognition schemes, including Star Performer of the Month.
• Blue Light Card.
• Free access to Udemy online courses.
• Cycle to work scheme.
• Employee assistance program.
• Enhanced paternity and maternity leave.
• Wellbeing support.
• Casual dress code.
• Paid holidays (28 days including bank holidays).

About iBC Healthcare

• iBC is a leading health and social care provider in the Midlands, supporting hundreds of individuals with learning disabilities, complex needs, autism, and mental health issues.
• We hold contracts with over 20 local authorities and ICBs and continue to develop bespoke care facilities.
• Our mission is to support people with disabilities to live meaningful lives through quality support and access to mainstream activities.
• We are committed to listening to, valuing, and supporting the goals and aspirations of those we serve.
• We heavily invest in our support structure to ensure quality care and that staff are well-trained and equipped.
• Recent staff survey results:
  • 97% of our workforce recommend IBC Healthcare as a great workplace.
  • 93% intend to remain with IBC for the next 3-5 years.

If you seek a role that offers genuine job satisfaction and the opportunity to make a real difference, please apply below.

INDMP