Mental Health Clinic Receptionist & Admin

Greater Manchester Mental Health NHS Foundation Trust; Farnworth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a Reception/Admin assistant to support the Bolton Community Mental Health Team. You will greet service users and carers, capture attendance and clinical outcomes in the EPR, and perform related clerical tasks to ensure smooth daily operations.

The role requires welcoming communication with the public, nursing and medical staff, and other Trust teams, ensuring timely and accurate reception processes and a high-quality service for

Responsibilities

• Be the first point of contact for visitors and callers to the unit.
• Manage all calls and queries professionally and redirect as appropriate.
• Book patient appointments and maintain reception records.
• Ensure reception area is clean and orderly and provide calm communication in difficult situations.

Job description

Greater Manchester Mental Health NHS Foundation Trust is seeking a Reception/Admin assistant to support the Bolton Community Mental Health Team. You will greet service users and carers, capture attendance and clinical outcomes in the EPR, and perform related clerical tasks to ensure smooth daily operations.

The role requires welcoming communication with the public, nursing and medical staff, and other Trust teams, ensuring timely and accurate reception processes and a high-quality service for