Mental Health Admin & Minute-Taking Lead

Greater Manchester Mental Health NHS Foundation Trust; Bolton; On-site; GBP 18,000 - 22,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking an Administrative Support role to assist Bolton Directorate with a comprehensive administrative service. The post holder will join the team, report to the Administration Manager, and provide typing, reception duties, and call handling across Bolton sites.

Key tasks include typing medical letters, minute taking, CPA documentation, and ensuring timely data entry into electronic records.

Qualifications

• General administrative duties including typing of medical and other correspondence.
• Answering and managing calls from service users and carers/relatives and health and social care professionals.
• Typing clinic letters and reports, prepare agendas, minuting meetings and CPA documentation.
• Reception cover and first point of contact for inquiries.
• Record activity onto appropriate systems and ensure deadlines are met.
• Maintain confidentiality of information at all times.

Responsibilities

• Provide cover across Bolton sites for colleagues during sickness or annual leave.
• Maintain and update service user records and filing systems using the Trust's EPR.
• Discharge notifications and summaries generated and sent to GP within agreed timeframes.

Skills

Typing

Audio typing

Reception duties

Call handling

Data entry

Confidentiality

EPR systems

Minute taking

Tools

NHS EPR systems

Job description

Greater Manchester Mental Health NHS Foundation Trust is seeking an Administrative Support role to assist Bolton Directorate with a comprehensive administrative service. The post holder will join the team, report to the Administration Manager, and provide typing, reception duties, and call handling across Bolton sites.

Key tasks include typing medical letters, minute taking, CPA documentation, and ensuring timely data entry into electronic records.