Membership Sales Manager - Leisure Centers

Flow Sports Personnel Ltd; Hetton-le-Hole; On-site; GBP 38,000 - 46,000; Full time

Job summary

Flow Sports Personnel Ltd is recruiting for a Sales Membership Manager based at their Sunderland centres, overseeing membership across two leisure centre facilities.

You will lead a busy team, work to KPIs and targets, ensure excellent customer service, and develop product knowledge to convert users to members.

The role emphasises line management of Membership Advisors and maintaining up-to-date administration and compliance, aligned with spirit values.

Qualifications

• Experience in membership management or sales leadership.
• Excellent communication with internal and external customers.
• Ability to motivate and drive a sales team.
• Experience meeting KPIs and targets.

Responsibilities

• Provide line management to Membership Advisors.
• Develop strategies to convert users to members.
• Monitor performance against KPIs and targets.
• Ensure high levels of customer service and product knowledge.

Skills

Line management

Sales leadership

KPIs

Customer service

Membership growth

Job description

Flow Sports Personnel Ltd is recruiting for a Sales Membership Manager based at their Sunderland centres, overseeing membership across two leisure centre facilities.

You will lead a busy team, work to KPIs and targets, ensure excellent customer service, and develop product knowledge to convert users to members.

The role emphasises line management of Membership Advisors and maintaining up-to-date administration and compliance, aligned with spirit values.