Membership Sales Manager – Lead Growth at Dual Centres

Flow Sports Personnel Ltd; Houghton-le-Spring; On-site; GBP 32,000 - 46,000; Full time

Job summary

Flow Sports Personnel Ltd is assisting a leading leisure operator in recruiting a Sales Membership Manager for Sunderland centres. This dual-site role will oversee sales across two facilities and lead a busy membership team to grow memberships.

You will line-manage Membership Advisors, drive KPIs and targets, and monitor performance to ensure the team is supported in line with the spirit values. Strong communication and team motivation are essential.

Qualifications

• Experience in membership management or sales management.
• Strong communication skills with internal and external stakeholders.
• Ability to motivate and drive a sales team to achieve targets.

Responsibilities

• Lead and manage a membership team to grow membership across two centres.
• Oversee KPI setting, monitoring, and performance reviews.
• Ensure excellent customer service and supreme product knowledge.
• Maintain up-to-date administration and systems in line with compliance.
• Support the team to convert opportunities into memberships.

Skills

Membership sales leadership

Team leadership

Customer service

Communication skills

Job description

Flow Sports Personnel Ltd is assisting a leading leisure operator in recruiting a Sales Membership Manager for Sunderland centres. This dual-site role will oversee sales across two facilities and lead a busy membership team to grow memberships.

You will line-manage Membership Advisors, drive KPIs and targets, and monitor performance to ensure the team is supported in line with the spirit values. Strong communication and team motivation are essential.