Membership Growth Leader for Dual Centre Sales

Flow Sports Personnel Ltd; Chilton Moor; On-site; GBP 30,000 - 42,000; Full time

Job summary

Flow Sports Personnel Ltd is recruiting a Sales Membership Manager for Sunderland, overseeing two leisure centres. You will line-manage Membership Advisors, drive membership growth, and ensure the team achieves targets with a strong customer-service ethos.

This dual-site role requires leadership to convert users into members, high product knowledge, and ensuring compliant administration across sites. A proactive, results-driven manager will thrive in this busy leisure setting.

Qualifications

• Experience in membership management or sales leadership.
• Excellent communication with internal and external customers.
• Ability to motivate and drive a sales team to success.

Responsibilities

• Lead and develop Membership Advisors to maximise opportunities.
• Monitor performance against KPIs and provide support.
• Ensure excellence in customer service and product knowledge across facilities.
• Maintain up-to-date administration and compliant systems.

Job description

Flow Sports Personnel Ltd is recruiting a Sales Membership Manager for Sunderland, overseeing two leisure centres. You will line-manage Membership Advisors, drive membership growth, and ensure the team achieves targets with a strong customer-service ethos.

This dual-site role requires leadership to convert users into members, high product knowledge, and ensuring compliant administration across sites. A proactive, results-driven manager will thrive in this busy leisure setting.