Membership & Office Operations Lead

Club Management Association of Europe; Liphook; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Liphook Golf Club in Liphook, England is seeking an experienced Office & Membership Manager to join its management team. Reporting to the Managing Secretary, the role covers day-to-day office operations, membership administration, and member communications, with close collaboration across departments.

The successful candidate will work autonomously, drive improvements to procedures and service, oversee membership applications and renewals, manage communications including the weekly

Qualifications

• Significant administrative or management experience, including responsibility for an office or membership function.
• Experience within a golf club, private members’ club or membership organisation is advantageous.
• Strong organisational and prioritisation abilities, with excellent communication skills.

Responsibilities

• Oversee efficient day-to-day operation of the Club office.
• Manage membership administration: applications, renewals, onboarding and records.
• Handle waiting list management and engage with prospective members.
• Coordinate member communications, newsletters, website and digital channels.
• Support governance meetings, annual reports and member events.

Skills

Office administration

Membership management

IT skills

Communication skills

Website content management

Tools

IntelligentGolf

Job description

Liphook Golf Club in Liphook, England is seeking an experienced Office & Membership Manager to join its management team. Reporting to the Managing Secretary, the role covers day-to-day office operations, membership administration, and member communications, with close collaboration across departments.

The successful candidate will work autonomously, drive improvements to procedures and service, oversee membership applications and renewals, manage communications including the weekly