Membership Growth & Member Experience Host

Frasers Group; England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount 20%

Champions programme eligibility

PT sessions outside contracted hours

Training and development opportunities

Group Training experience

High-performance culture

Job summary

Everlast Gyms is seeking a Sales Host to create outstanding member experiences, drive membership growth and support retention across the club. You’ll convert prospects, conduct tours, and promote services while delivering a welcoming environment.

Join a fast-growing fitness business, with opportunities to develop in fitness, sales and club management within Frasers Group. The role requires weekend availability and a proactive, customer-focused approach.

Qualifications

• Passion for fitness and customer service is essential.
• Strong communication and relationship-building skills required.
• Target-driven with ability to achieve sales goals.
• Flexible hours including weekends and holidays preferred.

Responsibilities

• Deliver exceptional member experiences and drive membership growth.
• Conduct club tours, upsell memberships and renewals.
• Support member retention and engagement initiatives.
• Collaborate with team to meet sales targets and campaigns.
• Handle inquiries and promote available services and products.

Skills

Passion for fitness

Customer service

Sales

Strong communication

Relationship-building

Targets achievement

Organisational skills

Team player

Weekend availability

Job description

Everlast Gyms is seeking a Sales Host to create outstanding member experiences, drive membership growth and support retention across the club. You’ll convert prospects, conduct tours, and promote services while delivering a welcoming environment.

Join a fast-growing fitness business, with opportunities to develop in fitness, sales and club management within Frasers Group. The role requires weekend availability and a proactive, customer-focused approach.