Membership Growth & Experience Specialist

Everlast Gyms; Derry/Londonderry; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount across FrasersGroup

Monthly Champions programme

PT sessions outside contracted hours

Career development opportunities

Group Training classes

High-performance culture rewards

Job summary

Everlast Gyms in the United Kingdom is seeking a Sales Host to deliver outstanding member experiences, drive memberships and support retention across the club. You will act as a brand ambassador, welcoming prospects, guiding tours, closing memberships and promoting fitness solutions while collaborating with the wider team to hit sales targets.

You will champion a friendly, professional atmosphere and support events and member engagement activities as part of a high-performance culture that

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on individual fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.

Skills

Fitness passion

Customer service

Sales drive

Communication

Team player

Job description

Everlast Gyms in the United Kingdom is seeking a Sales Host to deliver outstanding member experiences, drive memberships and support retention across the club. You will act as a brand ambassador, welcoming prospects, guiding tours, closing memberships and promoting fitness solutions while collaborating with the wider team to hit sales targets.

You will champion a friendly, professional atmosphere and support events and member engagement activities as part of a high-performance culture that