Membership Experience Specialist

Frasers Group; Poole; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Everlast Gyms membership

20% colleague discount across Frasers/

Eligibility for Monthly Champions

Opportunities to deliver Personal PTs

Training and development opportunities

Group Training class experience

High-performance culture

Job summary

Everlast Gyms in Poole is hiring a Sales Host to welcome members and prospects, drive memberships and support retention. You’ll act as a brand ambassador, delivering standout customer experiences and promoting programs and services to help people reach their fitness goals.

Join a fast-growing Frasers Group fitness brand, enjoy flexible weekend hours, a free gym membership, and development opportunities as you contribute to a high-performance team focused on results and member engagement.

Qualifications

• Passion for fitness and customer service required.
• Sales experience and ability to drive memberships.
• Strong communication and relationship-building skills.

Responsibilities

• Convert prospects into members and drive membership sales.
• Conduct club tours tailored to individual fitness goals.
• Follow up enquiries and maximise conversion.
• Build relationships to improve retention and engagement.
• Support delivery of sales and retention targets.
• Provide a welcoming environment and promote services.

Skills

Passion for fitness

Customer service

Sales

Strong communication

Relationship-building

Organisational skills

Team player

Weekend availability

Job description

Everlast Gyms in Poole is hiring a Sales Host to welcome members and prospects, drive memberships and support retention. You’ll act as a brand ambassador, delivering standout customer experiences and promoting programs and services to help people reach their fitness goals.

Join a fast-growing Frasers Group fitness brand, enjoy flexible weekend hours, a free gym membership, and development opportunities as you contribute to a high-performance team focused on results and member engagement.