Membership & Engagement Coordinator

UK Green Building Council; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days holidays plus Bank holidays

3 days closure between Christmas and 


Enhanced Pension

BUPA Cashback Scheme

Job summary

UKGBC is seeking a proactive Membership Coordinator to join a small, motivated team in London. You will be the first point of contact for member enquiries, support recruitment and onboarding, and help optimise CRM usage to engage members and streamline processes.

You will coordinate communications, data analysis and event activities with existing members and prospects, contributing to a connected culture and ongoing learning across the organisation.

Qualifications

• Positive, can-do attitude and thrive in a busy environment.
• Strong communication and organisational skills.
• Experience in membership or stakeholder engagement is advantageous.

Responsibilities

• First point of contact for enquiries via UKGBC website or email.
• Support recruitment and onboarding of new members.
• Manage CRM data and support financial reconciliation.
• Assist with member data analysis and reporting.
• Coordinate member communications and blogs.
• Support meetings and events with members and prospects.

Skills

CRM systems experience

Member engagement

Communication skills

Organisation skills

Event coordination

Tools

Salesforce

Job description

UKGBC is seeking a proactive Membership Coordinator to join a small, motivated team in London. You will be the first point of contact for member enquiries, support recruitment and onboarding, and help optimise CRM usage to engage members and streamline processes.

You will coordinate communications, data analysis and event activities with existing members and prospects, contributing to a connected culture and ongoing learning across the organisation.