Membership Customer Advisor

InspireAll Leisure & Family Support Services; Potters Bar; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Family discounts

Nursery discounts

Theatre discounts

Store discounts

Long service awards

Company events

Employee Assistance Programme

Referral programme

Sick pay

Job summary

InspireAll Leisure & Family Support Services is hiring a Membership Customer Advisor at Furzefield Leisure Centre, Potters Bar. This full-time role offers 39 hours per week with a basic salary up to £26,789.88 plus commission (OTE £30k).

You will promote services, handle enquiries, generate leads and support member retention. We seek sales-driven individuals with excellent communication skills; full training will be provided.

Responsibilities

• Promote site products and services
• Deal with enquiries related to products and services on shift
• Generate leads and sales to increase membership base
• Telephone and face-to-face contact to aid retention and sales

Job description

Membership Customer Advisor

InspireAll

Membership Customer Advisor

Furzefield Leisure Centre, Potters Bar

Full Time (39 hours per week)

Salary basic up to £26,789.88 (£13.21 p/a) pa plus commission (OTE 30K)

Come and join the team!

An exciting opportunity has arisen for a Customer Advisor to join an enthusiastic and friendly team within InspireAll.

Responsibilities will include:

• To promote and sell the site products and services
• To deal with all enquiries relating to products and services whilst on shift
• To generate leads and sales to increase the membership base of the Centre
• Telephone calling and face to face conversations with new and existing customers to help with retention and sales

What we ae looking for:

• Sales driven individuals
• Excellent communication skills
• Previous sales experience would be desirable but not essential as full training will be provided

Working for INSPIREALL your staff benefits will include:

• FREE gym membership,swimming and classes for you,your partner and 4 children (T & C apply)
• DISCOUNTS for family and friends
• DISCOUNTS on Nursery places and children’s activities
• DISCOUNTS on Theatre
• STORE DISCOUNT - at major attractions and retailers,online and in store
• LONG SERVICE AWARDS
• COMPANY EVENTS
• EAP - Employee Assistance Programme
• REFERRAL PROGRAMME
• SICK PAY – enhanced after required service length (T & C apply)
• MATERNITY BONUS (T & C apply)
• ON-SITE PARKING - available at most locations please confirm with your line manager
• Excellent training opportunities and career progression
• PAID BREAKS - up to 45 minutes (T & C apply)
• Other generous leave entitlements (T & C apply)

InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Closing date: Monday 28th September 2026

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer

InspireAll collects and processes personal information in relation to job applicants. It does this in line with UK GDPR 2018. For more information, please visit https://www.inspireall.com/privacy-policy/