Membership Administrator

Membership Bespoke; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Discretionary time off between Xmas &

26-30 days leave rising with years

Job summary

Membership Bespoke is recruiting a Membership Administrator for a UK-based regulatory body. The role is permanent and full-time (35 hours per week) with a Monday to Thursday 9am-5pm schedule and a Friday 9am-4pm finish, home-based with travel to London for staff away days and UK events.

You will support professional registration, help applicants, assessors and volunteers, maintain records and handle enquiries and bookings, with predictable hours and a focus on balance outside work.

Qualifications

• Some experience using databases, CRM systems or work management platforms.
• Strong organisation and time management with ability to prioritise and meet deadlines.
• Confidence using Microsoft Teams and Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Administrative or customer-facing experience from employment, placement or volunteering.
• Awareness of data privacy and GDPR.
• Excellent written and verbal communication skills.
• Ability to work independently while contributing as part of a team.

Responsibilities

• Provide day-to-day support for professional registration, customer enquiries and volunteer activity.
• Maintain accurate records, coordinate applications and bookings.
• Collaborate with colleagues to improve processes as the register grows.

Skills

CRM systems

Organization & time management

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Home-Based with travel to London, staff away days and some UK events

Permanent | Full-Time (35 hours per week; Monday to Thursday 9am-5pm, Friday 9am-4pm)

Benefits include 26 days' annual leave, rising by one day per year to 30 days, plus bank holidays, private healthcare and discretionary time off between Christmas and New Year.

Our client a reputable membership regulatory body in the UK is currently seeking an Membership Administrator to join its team.

This could suit a graduate with some relevant experience or an experienced administrator seeking a mainly home-based role, predictable hours and a better balance around commitments outside work.

You will support several workstreams, particularly registration for the Associate professional title, helping applicants, assessors and volunteers navigate the process smoothly.

The Role of Membership Administrator

Reporting to the Senior Programme Manager - Professional Standards, the Administrator will provide day-to-day support for professional registration, customer enquiries and volunteer activity.

You will maintain accurate records, coordinate applications and bookings, and work with colleagues to improve the process as the membership regulatory body's register grows.

About You

We welcome early-career and experienced administrators who can demonstrate:

• Some experience using databases, CRM systems or work management platforms.


• Strong organisation and time management, with the ability to manage changing priorities and meet deadlines.


• Confidence using Microsoft Teams and Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.


• Administrative or customer-facing experience, including from employment, a placement or volunteering.


• Awareness of data privacy and GDPR.


• Excellent written and verbal communication skills.


• The ability to work independently while contributing positively as part of a team.


• A positive, solution-focused approach and a willingness to offer feedback and suggest improvements.