Registration Assistant

Membership Bespoke; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

26 daysAnnual Leave

Private healthcare

Discretionary time off

Job summary

Membership Bespoke is seeking a Registration Assistant for a home-based role with travel to London. The role is permanent, full-time (35 hours/week, Mon–Thu 9am–5pm, Fri 9am–4pm).

You'll support professional registration, answer inquiries and maintain records while coordinating applications and bookings. Ideal candidates may be graduates or experienced admins seeking a stable, predictable home-based position with career balance and benefits including 26 days leave plus holidays and private

Qualifications

• Experience with databases, CRM systems or work management platforms.
• Strong organisation and time management with ability to meet deadlines.
• Confidence using Teams and MS Office applications.
• Administrative or customer-facing experience, including volunteering.
• Awareness of data privacy and GDPR.
• Excellent written and verbal communication skills.
• Ability to work independently while contributing as part of a team.
• Positive, solution-focused approach with willingness to improve processes.

Responsibilities

• Support professional registration for the Associate title and guide applicants, assessors and volunteers.
• Provide day-to-day support for registration, customer enquiries and volunteer activity.
• Maintain accurate records, coordinate applications and bookings, and help improve processes as the register grows.

Skills

CRM systems

Databases

Time management

Microsoft Teams

MS Office

Communication skills

GDPR awareness

Independent work

Team collaboration

Problem solving

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Home-Based with travel to London, staff away days and some UK events

Permanent | Full-Time (35 hours per week; Monday to Thursday 9am–5pm, Friday 9am–4pm)

Benefits include 26 days’ annual leave, rising by one day per year to 30 days, plus bank holidays, private healthcare and discretionary time off between Christmas and New Year.

Our client a reputable membership regulatory body in the UK is currently seeking an Registration Assistant to join its team.

This could suit a graduate with some relevant experience or an experienced administrator seeking a mainly home-based role, predictable hours and a better balance around commitments outside work.

You will support several workstreams, particularly registration for the Associate professional title, helping applicants, assessors and volunteers navigate the process smoothly.

The Role of Registration Assistant

Reporting to the Senior Programme Manager – Professional Standards, the Administrator will provide day-to-day support for professional registration, customer enquiries and volunteer activity.

You will maintain accurate records, coordinate applications and bookings, and work with colleagues to improve the process as the membership regulatory body’s register grows.

About You

We welcome early-career and experienced administrators who can demonstrate:

• Some experience using databases, CRM systems or work management platforms.
• Strong organisation and time management, with the ability to manage changing priorities and meet deadlines.
• Confidence using Microsoft Teams and Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
• Administrative or customer-facing experience, including from employment, a placement or volunteering.
• Awareness of data privacy and GDPR.
• Excellent written and verbal communication skills.
• The ability to work independently while contributing positively as part of a team.
• A positive, solution-focused approach and a willingness to offer feedback and suggest improvements.