Member Support & Service Advisor — Club Perks Included

clubrugby; Glasgow; On-site; Confidential; Full time

Benefits offered by this job

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Access to our Benefits Suite

Job summary

A leading sports company in Glasgow seeks a passionate Member Support Advisor to manage member inquiries via chat, telephone, and email. Your role involves delivering exceptional service and working in a team to enhance customer satisfaction. Ideal candidates are resilient with excellent communication skills and strong attention to detail. This position offers a vibrant work culture and various perks, including free club membership.

Responsibilities

• Handle member queries and requests across multiple channels.
• Process membership queries accurately and efficiently.
• Engage with members to provide high-quality service.

Skills

Resilience

Excellent communication

Organization skills

Attention to detail

Job description

A leading sports company in Glasgow seeks a passionate Member Support Advisor to manage member inquiries via chat, telephone, and email. Your role involves delivering exceptional service and working in a team to enhance customer satisfaction. Ideal candidates are resilient with excellent communication skills and strong attention to detail. This position offers a vibrant work culture and various perks, including free club membership.