Membership Services Advisor – Hybrid/Remote

Inspiring Search; Greater London; Hybrid; GBP 29,410 - 35,945; Full time

Benefits offered by this job

Company pension scheme

Private health insurance

Access to LinkedIn Learning

Quarterly department social events

Job summary

A leading membership organisation in Greater London is seeking Membership Services Advisors to join their contact centre team. The role involves providing high-quality customer service primarily via telephone, handling member subscriptions, and maintaining records. Candidates should possess excellent communication skills, be team players, and have strong attention to detail. This position offers the opportunity for hybrid work at the Canary Wharf office or fully remote work after initial training. Competitive salary and benefits include a pension scheme and health insurance.

Qualifications

• Friendly, polite, and conscientious.
• Can work well under pressure.
• Drive for self-improvement.

Responsibilities

• Provide advice on levels of indemnity.
• Update & maintain member records.
• Process payments and applications.

Skills

Excellent verbal and written communication skills

Ability to thrive in a busy environment

Attention to detail

Empathy and politeness

Team player

Job description

A leading membership organisation in Greater London is seeking Membership Services Advisors to join their contact centre team. The role involves providing high-quality customer service primarily via telephone, handling member subscriptions, and maintaining records. Candidates should possess excellent communication skills, be team players, and have strong attention to detail. This position offers the opportunity for hybrid work at the Canary Wharf office or fully remote work after initial training. Competitive salary and benefits include a pension scheme and health insurance.