Member Insights Interviewer

NFUonline; Stoneleigh; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous holiday allowance starting at

Company funded health Cashplan

Enhanced maternity and parental leave

Pension and Life assurance

Interest-free loans

Employee Assistance program

Discounts on vehicles and holidays

On-site restaurant and free parking

Office environment with parking

Job summary

The NFU is seeking a focused, friendly telecaller to contact its members and collect accurate data to support business decisions. You will engage with members through professional phone conversations, ensuring data quality and confidentiality throughout the process.

This role emphasizes high customer service standards, attention to detail, and good IT literacy as you contribute to informed, data-driven outcomes for the organisation.

Qualifications

• Confident, friendly telephone manner.
• Strong customer service skills.
• Attention to detail, good IT ability, and confidentiality.

Responsibilities

• Telephoning NFU members to gather accurate, high-quality data to support decision making across the business.
• Handle data ethically and confidentially while delivering a professional caller experience.

Job description

The NFU is seeking a focused, friendly telecaller to contact its members and collect accurate data to support business decisions. You will engage with members through professional phone conversations, ensuring data quality and confidentiality throughout the process.

This role emphasizes high customer service standards, attention to detail, and good IT literacy as you contribute to informed, data-driven outcomes for the organisation.