Member Experience & Sales Support (Hybrid Role)

Surrey; Guildford; Sur place; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Pension

Relocation assistance

Flexible working options

Job share

Blended home/campus working

Leisure facilities access

Travel schemes

Family friendly benefits

On-site nursery

Résumé du poste

Surrey Sports Park, part of the University of Surrey, is seeking a Sales & Support Assistant to join the Commercial Services team. You will assist prospective and current customers with advice, support and solutions to help them make the most of the sports park’s memberships, swimming programmes and events.

The role blends customer service, sales and administration, offering an opportunity to build relationships, manage enquiries across channels and contribute to a positive customer journey in a

Qualifications

• Experience in customer-facing roles is advantageous.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Assist with membership sales and programme enquiries.
• Provide advice and support to customers across channels.
• Help manage onboarding and customer communications.

Connaissances

Customer service

Communication

Relationship building

Description du poste

Surrey Sports Park, part of the University of Surrey, is seeking a Sales & Support Assistant to join the Commercial Services team. You will assist prospective and current customers with advice, support and solutions to help them make the most of the sports park’s memberships, swimming programmes and events.

The role blends customer service, sales and administration, offering an opportunity to build relationships, manage enquiries across channels and contribute to a positive customer journey in a