Member Experience & Club Operations Assistant

David Lloyd Clubs; Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free club membership for you and your

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App : Get paid on demand !

Access to Benefits Suite

Job summary

David Lloyd Clubs seeks an Operations Assistant to ensure members feel safe and receive an exceptional experience every day, 7 days a week. You will help with opening/closing tasks, greet members, and support various club teams as needed.

The role calls for a genuine passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. An Emergency Response Qualification is desirable but not essential for this position.

Qualifications

• Customer service passion and a friendly attitude.
• Teamwork and collaboration with colleagues across departments.
• Clear communication and interpersonal skills.
• Willingness to work in a fast-paced club environment.
• Emergency Response Qualification is desirable but not essential.

Responsibilities

• Support to ensure members feel safe and have an excellent experience daily.
• Assist with opening and closing tasks, cleaning and greeting members.
• Support club teams wherever needed to maintain service quality.

Skills

Customer service

Team player

Strong communication

Collaboration

Adaptability

Job description

David Lloyd Clubs seeks an Operations Assistant to ensure members feel safe and receive an exceptional experience every day, 7 days a week. You will help with opening/closing tasks, greet members, and support various club teams as needed.

The role calls for a genuine passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. An Emergency Response Qualification is desirable but not essential for this position.