Member Experience & Operations Assistant | Free Club Membership

David Lloyd Leisure Ltd; Worcester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks.

Job summary

David Lloyd Leisure Ltd in Worcester is seeking an Operations Assistant to help ensure members feel safe and enjoy an exceptional experience every day, seven days a week.

The role involves supporting various club departments with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams to deliver outstanding service. Experience in customer service is valued, and an Emergency Response Qualification is a plus.

Qualifications

• Passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable but not essential.

Responsibilities

• Support members to feel safe and ensure an excellent experience daily.
• Clean and maintain club areas.
• Assist with opening and closing tasks.
• Greet members and support teams as needed.

Skills

Customer service

Teamwork

Communication

Fast-paced work

Job description

David Lloyd Leisure Ltd in Worcester is seeking an Operations Assistant to help ensure members feel safe and enjoy an exceptional experience every day, seven days a week.

The role involves supporting various club departments with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams to deliver outstanding service. Experience in customer service is valued, and an Emergency Response Qualification is a plus.