Member Experience & Group Fitness Coach

JD Sports Fashion; Preston; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount on JD Group brands

Personal development opportunities

Job summary

JD Gyms is looking for a committed team member to help deliver an exceptional member experience on the gym floor. The role involves engaging with current and prospective members, leading group exercise classes and delivering inductions with a focus on safety and brand standards.

You will work collaboratively, adapt communication styles to members, and support continuous improvement in service delivery and gym cleanliness while upholding JD Gyms values.

Qualifications

• Passion for fitness, health and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Adapt communication and engagement to members and colleagues.
• Open to feedback and committed to development.
• Understands importance of a great member experience.
• Flexible in hours and team oriented.

Responsibilities

• Places member experience at the heart of everything you do by engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, record results accurately.
• Provide ad hoc support to members as required or observed.
• Maintain club cleanliness to the highest level per management guidance.
• Maintain brand standards and health and safety compliance at all times.
• Monitor service delivery through feedback and performance.

Skills

Passion for fitness

Brand ambassador

Enthusiastic learner

Adaptable communication

Feedback oriented

Member experience

Flexible hours

Team player

Level 3 Personal Trainer

Education

Level 3 Personal Trainer qualification

Job description

JD Gyms is looking for a committed team member to help deliver an exceptional member experience on the gym floor. The role involves engaging with current and prospective members, leading group exercise classes and delivering inductions with a focus on safety and brand standards.

You will work collaboratively, adapt communication styles to members, and support continuous improvement in service delivery and gym cleanliness while upholding JD Gyms values.