Member Experience Fitness Coach

JD Sports; Doncaster; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms in Doncaster is seeking a proactive team member to enhance the member experience on the gym floor. You will engage with members, run tours for prospects, and lead group exercise classes to uphold the JD Gyms brand standards.

You will also conduct inductions, assist new joiners, and help maintain high cleanliness and safety standards while supporting data-informed improvements across the club.

Qualifications

• Level 3 Personal Trainer qualification.
• Passion for fitness, health, wellbeing and helping people.
• Strong customer service and teamwork.

Responsibilities

• Places member experience at the heart of everything you do by engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks and ensure results are recorded accurately.
• Maintain club cleanliness standards to the highest level as set by management.
• Monitor service delivery through performance and member feedback.
• Work safely and in accordance with policies and relevant legislation.
• Support energy efficiency and waste management practices.
• Analyse and present key data to support new ideas/initiatives.

Skills

Personal Trainer

Education

Level 3 Personal Trainer

Job description

JD Gyms in Doncaster is seeking a proactive team member to enhance the member experience on the gym floor. You will engage with members, run tours for prospects, and lead group exercise classes to uphold the JD Gyms brand standards.

You will also conduct inductions, assist new joiners, and help maintain high cleanliness and safety standards while supporting data-informed improvements across the club.