Member Experience Fitness Coach

JD Sports; Mansfield; Hybrid; GBP 18,000 - 28,000; Full time

Job summary

JD Gyms in Mansfield is seeking a proactive team member to enhance the member journey through active floor engagement, inductions, and delivering inclusive group fitness classes. You will showcase the JD Gyms brand in every interaction and support new joiners with a warm welcome.

The role emphasizes delivering high standards of service, working with colleagues, and maintaining safety and cleanliness across the club, while remaining flexible on hours to meet member needs.

Qualifications

• Passion for fitness, health, wellbeing and helping people.
• Represent JD Gyms brand values and standards.
• Enthusiastic and open to learning.
• Able to adapt communication to different members and colleagues.
• Open to feedback and development.
• Understands importance of a great member experience.
• Flexible in hours worked.
• Team oriented and community minded.

Responsibilities

• Engage with members on the gym floor to place member experience at the heart of all actions.
• Deliver welcoming prospective member tours in line with JD Gyms standards.
• Run engaging group exercise classes.
• Conduct member inductions and ensure high quality experience.
• Assist prospective members with joining JD Gyms as needed.
• Perform club standards checks and maintain accurate records.

Skills

Fitness passion

Brand standards

Adaptable communication

Team player

Willing to learn

Member experience mindset

Flexible hours

Education

Level 3 Personal Trainer

Job description

JD Gyms in Mansfield is seeking a proactive team member to enhance the member journey through active floor engagement, inductions, and delivering inclusive group fitness classes. You will showcase the JD Gyms brand in every interaction and support new joiners with a warm welcome.

The role emphasizes delivering high standards of service, working with colleagues, and maintaining safety and cleanliness across the club, while remaining flexible on hours to meet member needs.