Member Experience Fitness Coach | PT & Group Classes

JD Sports; Southampton; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Brand standards compliance

Job summary

JD Gyms Southampton is seeking a motivated Fitness Coach to create a welcoming member experience on the gym floor, lead group classes and inductions, and assist prospective members with joining. You will support brand standards, safety, and club cleanliness while collaborating with the team.

The role emphasizes engaging members, delivering tours, running inclusive classes, and contributing to a high-quality gym environment with strong service feedback.

Qualifications

• Must be Level 3 Personal Trainer or equivalent.
• Passion for fitness, wellbeing and helping people.
• Flexible with hours and a team player.
• Able to engage with members and deliver classes.

Responsibilities

• Place member experience at the heart of every interaction and engage with members on the gym floor.
• Deliver welcoming tours to prospective members in line with JD Gyms brand standards.
• Lead engaging and inclusive group exercise classes.
• Conduct member inductions and ensure they are informative.
• Assist prospective members with joining JD Gyms as needed.
• Perform club standards checks and maintain accurate records.
• Provide ad hoc member support and maintain high club cleanliness.

Skills

Fitness passion

Brand values

Team collaboration

Adapt communication

Education

Level 3 Personal Trainer qualification

Job description

JD Gyms Southampton is seeking a motivated Fitness Coach to create a welcoming member experience on the gym floor, lead group classes and inductions, and assist prospective members with joining. You will support brand standards, safety, and club cleanliness while collaborating with the team.

The role emphasizes engaging members, delivering tours, running inclusive classes, and contributing to a high-quality gym environment with strong service feedback.