Member Experience & Club Operations Assistant

David-Lloyd-Club; Epsom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David-Lloyd Clubs in Epsom is seeking an Operations Assistant to support daily club operations and ensure members feel safe and have an excellent experience seven days a week.

You will help across the club with tasks such as cleaning, opening and closing routines, greeting members, and supporting teams where needed. A passion for customer service and strong teamwork are essential; an Emergency Response Qualification is desirable but not essential.

Qualifications

• Excellent customer service and hospitality mindset.
• Team player with strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist with cleaning and opening/closing routines.
• Greet members and contribute to a safe, welcoming environment.
• Support various departments across the club as needed.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced work

Job description

David-Lloyd Clubs in Epsom is seeking an Operations Assistant to support daily club operations and ensure members feel safe and have an excellent experience seven days a week.

You will help across the club with tasks such as cleaning, opening and closing routines, greeting members, and supporting teams where needed. A passion for customer service and strong teamwork are essential; an Emergency Response Qualification is desirable but not essential.