Member Experience Associate – Club Reception

Global Sports Jobs Limited; Tudhoe; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for employee and

50% discount on food and drinks

Discounts on swimming, tennis lessons,

Wagestream App, pay on demand

Benefits Suite

Job summary

Global Sports Jobs Limited is seeking a friendly receptionist at Newhaven Harbour to deliver a premium member experience. You will welcome members, handle queries and bookings in person and by phone, and keep the reception area neat and aligned with brand standards.

The role requires a passion for customer service, team spirit and the ability to thrive in a fast-paced environment. In return you’ll enjoy a family-friendly benefits package and opportunities for development.

Qualifications

• A passion for customer service.
• A team player with strong communication and collaboration skills.
• The ability to work in a fast-paced environment.

Responsibilities

• Welcome members to the club.
• Manage member queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service passion

Team player

Fast-paced environment

Job description

Global Sports Jobs Limited is seeking a friendly receptionist at Newhaven Harbour to deliver a premium member experience. You will welcome members, handle queries and bookings in person and by phone, and keep the reception area neat and aligned with brand standards.

The role requires a passion for customer service, team spirit and the ability to thrive in a fast-paced environment. In return you’ll enjoy a family-friendly benefits package and opportunities for development.