Operations Assistant - Reception

Next Generation Clubs Ltd; Tudhoe; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Clubs is seeking a friendly Receptionist to join our premium health and wellness club in Newhaven Harbour. You will greet members, handle queries and bookings, and uphold our brand standards across face-to-face and phone interactions.

We offer a competitive £13 per hour, a welcoming team culture, and perks such as free club membership for you and family, meal discounts, and opportunities for career development through internal training.

Qualifications

• Passion for customer service and guest experience.
• Ability to work in a fast-paced environment and maintain brand standards.
• Strong teamwork and collaboration skills.

Responsibilities

• Welcome members and manage queries and bookings face-to-face and by phone.
• Maintain the reception area to brand standards and keep it tidy.
• Provide a premium, inclusive customer experience.

Skills

Customer service

Team player

Communication

Fast-paced work

Job description

£13.00 per hour. Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do.

We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Newhaven Harbour With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.