Member Experience Advisor — Front Desk & Promotion

Leisure Opportunities; West of England; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Free membership for you and family

Résumé du poste

Everyone Active at Horfield Leisure Centre is seeking a Customer Service Advisor to provide professional customer service, promote our products and be the first point of contact for members and visitors.

The role requires working days, evenings and weekends, with full training on the centre's systems. Join a friendly, vibrant team and help create a welcoming environment for all customers.

Qualifications

• Experience in customer service and being the first point of contact for customers.
• Ability to promote products and advise on centre offerings.
• Confident with computers and standard office software.
• Ability to work as part of a team and take initiative.
• Positive, friendly attitude and proactive approach to customers.

Responsabilités

• Provide professional customer service at Horfield Leisure Centre.
• Promote centre products and services to members and visitors.
• Be the first point of contact for enquiries and assist accordingly.
• Work days, evenings and weekends; full training on centre systems provided.

Connaissances

Customer service

First point of contact

Teamwork

Can-do attitude

Enthusiastic

Computer skills

Product promotion

Outils

Centre systems

Description du poste

Everyone Active at Horfield Leisure Centre is seeking a Customer Service Advisor to provide professional customer service, promote our products and be the first point of contact for members and visitors.

The role requires working days, evenings and weekends, with full training on the centre's systems. Join a friendly, vibrant team and help create a welcoming environment for all customers.