Customer Service & Membership Advisor - Free Gym Access

Leisure Opportunities; Metropolitan Borough of Solihull; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active is looking for a Customer Service Advisor at Tudor Grange Leisure Centre. The role focuses on delivering professional customer service, promoting centre products, and working both independently and as part of a team.

You will work days, evenings and weekends, with full training provided on the centre's systems. A vibrant workplace with the benefit of free membership to 220+ centres nationwide for you and your partner/children is offered.

Qualifications

• Experience in customer service and handling queries
• Ability to work independently and as part of a team
• Confident with using computers and standard software

Responsibilities

• Provide professional customer service to centre visitors
• Be the first point of contact for customers and issues
• Promote products and centre services to members and guests
• Support centre operations during shifts including evenings and weekends

Skills

Customer service

Teamwork

Initiative

Computer literacy

Tools

POS systems

Job description

Everyone Active is looking for a Customer Service Advisor at Tudor Grange Leisure Centre. The role focuses on delivering professional customer service, promoting centre products, and working both independently and as part of a team.

You will work days, evenings and weekends, with full training provided on the centre's systems. A vibrant workplace with the benefit of free membership to 220+ centres nationwide for you and your partner/children is offered.