Meetings & Events Supervisor

Scotsman Hospitality; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated team leader to enhance guest experiences at their luxury hotel. This role involves overseeing event operations, ensuring exceptional service, and fostering a collaborative team environment. The ideal candidate will thrive in a fast-paced setting, managing a variety of events from weddings to conferences. With a commitment to staff development and a range of attractive benefits, this opportunity is perfect for those looking to advance their career in a dynamic hospitality environment.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Refer a Friend Scheme

Qualifications

• Experience in a similar role with great leadership skills.
• Ability to work in a team and manage service standards.

Responsibilities

• Supervise daily operations and ensure excellent customer service.
• Manage staff development and service standards.

Skills

Leadership

Customer Service

Event Management

Education

Experience in a similar role

Job description

About Us

Named for the ground-breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features. Our Meetings & Event spaces combine a sense of occasion with all the flexibility and state-of-the-art facilities that you would expect from one of Scotland’s most historic Hotels.

The Role

In this role, you will be responsible for leading the team to deliver exceptional guest experiences by assisting with a variety of events, including birthdays, weddings, conferences, and baby showers. Your key duties will involve providing outstanding service, ensuring smooth event operations, and thriving in a fast-paced work environment.

1. Supervising daily operation.
2. Ensuring consistently excellent customer service is delivered.
3. Managing service standards and staff development.

The Person

The ideal candidate will have:

1. Experience in a similar role.
2. Great leadership skills and enjoy working as part of a team in a social environment.
3. Availability to work shifts, including evenings and weekends as per business needs.

What We Offer

As part of Scotsman Hospitality, you will have access to the following benefits:

1. TRONC electronic tips – Our staff keep 100% of tips earned in venues.
2. Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
3. 30% off food and cinema tickets across all our venues in Scotland.
4. Hotel and Apartment discounts.
5. Access to Scotsman Perks Benefits Portal.
6. Staff meals on duty.
7. Flexible working opportunities.
8. Career development through the Scotsman Steps training programme.
9. Refer a Friend Scheme.

The Process

If you believe this role is for you, apply now, and one of our friendly team members will be in touch.