Meetings & Events Reservations Specialist

Radisson Hotel Group; St Albans; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Up to 53% off hotel stays

Friends & Family 30% off

Discounts on Breakfast, F&B, Spa

Job summary

Radisson Hotel Group in the United Kingdom is seeking a Reservations Coordinator to join our Meetings and Events team. You will help maximize meeting room and bedroom revenues by supporting the sales team and ensuring smooth communication with operations.

The role values guest service excellence, collaboration across functions and cultures, and a proactive sales mindset. Proficiency in Microsoft Office and a passion for hospitality are essential.

Qualifications

• Proven experience in events management.
• Strong leadership with a hands-on, lead-by-example style.
• Committed to exceptional guest service, passionate about hospitality.
• Creative problem-solving with ability to offer recommendations.
• Personal integrity in a high-excellence environment.
• Strong communication and listening skills.
• Outstanding analytical and strategic skills for financial improvement.
• Excellent ability to collaborate across functions and cultures in a global environment.

Responsibilities

• Maximize meeting, events, and bedroom revenues.
• Supports sales team by generating leads and assisting all team members in doing so.
• Ensures all function sheets are maintained and up to date and communicated to operational departments within a timely manner.
• Promotes and delivers a pro-active sales culture.
• Builds and maintains relationships with key clients.
• Actively seeks out feedback throughout and post meeting or event.
• Supports strategies to improve and enhance our guest’s experience.
• Plays an active role in department training.

Skills

Events management

Sales support

Customer service

Leadership

Communication skills

Microsoft Office

Tools

Microsoft Office Suite

Job description

Radisson Hotel Group in the United Kingdom is seeking a Reservations Coordinator to join our Meetings and Events team. You will help maximize meeting room and bedroom revenues by supporting the sales team and ensuring smooth communication with operations.

The role values guest service excellence, collaboration across functions and cultures, and a proactive sales mindset. Proficiency in Microsoft Office and a passion for hospitality are essential.