Food & Beverage Guest Experience Associate

Radisson Hotel Group; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Radisson Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to join our vibrant team. You will support the smooth operation of the food & beverage department and help deliver guest-focused service that upholds our standards.

As part of a collaborative team, you will bring a hands-on, can-do attitude and work toward departmental plans and targets while promoting the company culture and values across guest interactions.

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Guest service

Teamwork

Problem solving

Can-do attitude

Hospitality mindset

Job description

Radisson Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to join our vibrant team. You will support the smooth operation of the food & beverage department and help deliver guest-focused service that upholds our standards.

As part of a collaborative team, you will bring a hands-on, can-do attitude and work toward departmental plans and targets while promoting the company culture and values across guest interactions.