Meetings and Events Supervisor (F&B)

TN United Kingdom; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant hotel community as a Meetings and Events Supervisor at a newly opened 5-star hotel in Liverpool. In this exciting role, you will lead the Meetings and Events Department, ensuring memorable experiences for guests through seamless event execution. You'll foster strong client relationships, manage event staff, and uphold the highest standards of service. This is a fantastic opportunity to be part of a dynamic team in a historic setting, where your contributions will be valued and celebrated. If you are passionate about hospitality and creating unforgettable moments, this role is perfect for you.

Benefits

Discounted hotel stays

Free meals on duty

Gratuities

Discounted local parking

Extra holiday for your birthday

Qualifications

• 2-3 years of experience in events or banqueting operations.
• Proven supervisory experience in a fast-paced hospitality setting.
• Strong knowledge of event operations and guest engagement.

Responsibilities

• Oversee daily operations of meetings and events, ensuring smooth execution.
• Supervise and coordinate event staff during events.
• Serve as the primary point of contact for clients during events.

Skills

Event Management

Customer Service

Communication

Organizational Skills

Problem Solving

Education

Certification in Event Management

Job description

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Meetings and Events Supervisor (F&B), Liverpool

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Client:

The Municipal Hotel & Spa MGallery

Location:

Liverpool, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

334ff032d09a

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what you
do. Join our hotel community and we will support you to realise your true
potential. You will be part of a team where everyone’s contribution is
valued. We will empower you to bring ideas to elevate our services,
creating personalised experiences for guests. Help them to feel special,
and we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The Municipal
Hotel & Spa MGallery in May 2023 and have reset the clock within this
historic building, bringing it back to life. Our Heartists aspire to
create memorable, heartfelt moments for all life enjoyers to experience unique
stories from the past but also to immerse themselves into our hospitality,
creating their own astonishing tales of MGallery magical moments. We
boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the
city. Time is of essence and at the heart of The Municipal’s story. The
iconic clock tower and bells giving the tempo to a timeless melody.
Various restaurants, bars and a state-of-the-art spa sanctuary experience, will
offer everyone the place to have the time of their lives, pause the clock and
embark upon their own magical journey with MGallery.

MGallery – Boutique hotels with
one-of-a-kind designs (accor.com)

A DAY IN THE LIFE OF A MEETINGS AND EVENTS SUPERVISOR AT THE
MUNICIPAL HOTEL & SPA MGALLERY

What you'll be doing...

As Meetings and Events Supervisor, you will be
reporting directly to the Floor Manager. You’ll take full ownership of the
Meetings and Events Department.

• You will foster a fantastic relationship with
  our clients, gaining their trust at every touch point adding the Municipal
  personal touch, encouraging and repeat business.
• You will ensure a smooth execution of events to enhance
  guest’s experience.
• Oversee
  the daily operations of meetings and events, ensuring seamless setup,
  execution, and breakdown.
• Supervise
  and coordinate event staff (banquet servers, set-up teams, AV technicians,
  etc.) during events.
• Ensure
  all event spaces are set up according to specifications and hotel standards.
• Serve
  as the primary point of contact for clients during events.
• Ensure
  client requests and expectations are met or exceeded throughout the event
  lifecycle.
• Handle
  last-minute changes or issues promptly and professionally.
• Provide
  guidance, training, and support to the events team.
• Motivate
  staff to uphold a high level of customer service and operational excellence.
• Conduct
  pre-event briefings and post-event debriefs.
• Review
  and interpret function sheets, floor plans, and guest lists.
• Assist
  in preparing event summaries and reports.
• Maintain
  event inventory and equipment condition.
• Ensure
  compliance with health, safety, and hygiene regulations.
• Uphold
  brand standards and 5-star luxury service protocols.

Qualifications:

• Minimum
  2-3 years’ experience in events or banqueting operations.
• Proven
  supervisory or team leader experience in a fast-paced hospitality setting.
• Strong
  knowledge of event operations, F&B service, and guest engagement.
• Excellent
  communication and organizational skills.
• Ability
  to work flexible hours, including evenings, weekends, and holidays.
• Detail-oriented
  with the ability to multitask under pressure.
• Positive,
  proactive, and solution-focused attitude.
• Certification
  in Event Management or Hospitality (preferred but not required).

WHAT WE OFFER

When you become one of our Heartists, you will also be a
member of the Accor and RBH group with all the benefits that brings. The ALL
Heartists program is the benefits programme dedicated to Accor Heartists.
It provides employees with the opportunity to enjoy memorable experiences
throughout the year, thanks to preferential rates in hotels and exclusive
discounts with a wide range of partners. The RBH company benefits extend
these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward
Schemes, an extra day’s holiday for your birthday and pension scheme. To
conclude this power trio, we have The Municipal Hotel benefits with friends and
family rates, discounts, free meals on duty, gratuities, discounted local
parking and social events. What’s not to love?

You will have access to a benefits package we believe truly
works for our people and enhances our overall culture...To learn more about our full benefits
package,click hereto watch our RBH employee
benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. If at any point throughout our process you require
reasonable adjustments, please contact[emailprotected] .