Campus Support Team Leader (Security)

TN United Kingdom; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking university as a Campus Support Team Leader, where you'll play a vital role in ensuring a safe and secure environment for students. This exciting position involves leading a dedicated team in providing 24/7 security services across multiple campuses. With a focus on customer service and incident management, you'll help foster a vibrant campus atmosphere. The university offers a supportive benefits package, including generous leave and development opportunities, making it an ideal place to grow your career while making a meaningful impact in the community.

Benefits

Generous Annual Leave

Pension Scheme

Development Support

Family-Friendly Policies

Qualifications

• Experience in customer-focused roles, preferably in facilities management.
• Proactive and flexible attitude essential for campus support.

Responsibilities

• Lead a team of Campus Support Officers on a rotating shift pattern.
• Deliver proactive campus support focused on student wellbeing and security.

Skills

Customer Service

Flexibility

Incident Management

Supervisory Experience

Job description

Campus Support Team Leader (Security), Liverpool

Client: Liverpool John Moores University

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 49cf5762dbae

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region with a global presence. Our students and staff, past, present, and future, are central to our community and industry engagement. We are committed to working with the people of Liverpool to improve lives and support communities.

This is an exciting opportunity for a Campus Support Team Leader (Security) to join the Campus Support Team within Campus Services at LJMU. The team provides 24/7 security and out-of-hours services across various campus areas in Liverpool. Reporting to, and deputising for, the Campus Support Supervisor, you will lead one of four shifts of Campus Support Officers, operating on a 'continental' rotating 12-hour shift pattern to ensure a vibrant, safe, and secure campus environment.

Requirements include holding a full UK driving licence (maximum of 3 penalty points) and demonstrating flexibility to accommodate shift patterns and business needs.

Ideal candidates will have experience in customer-focused roles, preferably within facilities management or related services, and may have supervisory or line management experience. Experience in higher education security, incident management, or student services is advantageous. Above all, a proactive, flexible, and customer-oriented attitude is essential.

The role involves delivering proactive campus support focused on student wellbeing, incident response, and security, maintaining high service standards.

Due to the university's dispersed campuses, a full UK driving licence is required.

In return, LJMU offers an excellent benefits package including generous annual leave, pension scheme, development support, and family-friendly policies.

This is a key time to join LJMU as we implement the LJMU Strategy 2030, aiming to be an inclusive civic university transforming lives and futures by placing students at the heart of our activities.

If you believe you have the skills and experience to make a difference at LJMU, we look forward to your application.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities. All appointments are made on merit.